Shipping & Delivery

Maxi Print is a trading name of MAXI PRINTING SOLUTIONS (Pty) Ltd (Reg. 2026/617967/07).

Choose delivery or collection based on the options available for your order. Payment must be received and verified before dispatch or release for collection.

Preparing your order

Our usual preparation time for a confirmed, available item is about 1 to 2 business days after payment is received and verified. A product that needs longer preparation will show its own estimate before payment. All orders currently ship from Cape Town. Orders are handled during business hours; weekends and public holidays can affect timing.

Delivery charges

We deliver to serviceable physical addresses in South Africa. We do not deliver to P.O. Boxes and do not offer international shipping. Delivery is R89 for orders below R1,500 and free for orders of R1,500 or more, for standard delivery to the South African addresses accepted at checkout. Collection in Cape Town is free. The charge is shown before you pay, and no undisclosed surcharge is added to a paid standard-delivery order.

Estimated delivery times

Total delivery estimates shown at checkout are about 2 to 4 business days to Cape Town and the Western Cape and 3 to 5 business days to the rest of South Africa, from verified payment. Orders placed and paid before 13:00 on a business day begin processing the same day; orders after 13:00, and on weekends and public holidays, begin the next business day. Business days are Monday to Friday, excluding South African public holidays. These are estimates, not guaranteed arrival dates. We do not advertise guaranteed same-day dispatch or next-day arrival.

Delivery details and tracking

Please give a complete address, a reachable telephone number and any access instructions. Let us know promptly if details need to change; changes may not be possible after dispatch. Tracking details are provided after dispatch where available. If the estimated period has passed, contact us with your order reference. Weather, access restrictions and operational disruptions can affect delivery.

Missing, damaged or incorrect deliveries

Check your parcel and quantities as soon as you reasonably can. Keep the packaging and contact sales@maxiprint.co.za with your order number, the issue and photographs where available. Signing for a delivery does not waive a claim for a hidden defect, damage or shortage. Do not install an incorrect or visibly damaged item. See our Returns and Refunds pages for the process. If an order arrives in more than one parcel, this does not create an extra delivery fee.

Collection in Cape Town

Collection is free and usually ready within 1 to 3 business days. Wait for our ready-to-collect confirmation before travelling. See our Click & Collect page for detail.

Contact

• Email: sales@maxiprint.co.za
• Phone (landline): +27 (21) 518-3496
• WhatsApp: +27 76 733 1181
• Office: Unit 6, Jarin Park, 3 Dawn Road, Montague Gardens, Cape Town, 7441
• Hours: Monday to Friday, 09:00 to 16:00 (excluding public holidays)